These Terms and Conditions (“Terms”) become effective between Diva's B Trippin' (“Agency”) and you (including all travelers on the same booking) (“you” or “Traveler”) upon your signature (electronic or written) or payment authorization until terminated in writing by you or Agency. 

These Terms are subject to change at any time, without prior written notice. The effective version of these Terms is located at: 

DBT Group Terms & Conditions

DEFINITIONS

“Agency” means Diva's B Trippin' dba DBT Travel Concierge . 

“Booking Services” means travel reservation and booking services provided to you by Agency. 

“Lead Traveler” means you, acting on behalf of all Travelers on the same booking 

“Terms” means these Terms and Conditions.

“Traveler” means you and all Travelers on the same travel booking.

“Travel Services” means travel products and services provided to you by Suppliers, including hotel accommodations, air transportation, cruises, car rentals, tours, activities, and similar products and services involving any type of leisure, business, or other travel.

TRAVELERS

• You are the Lead Traveler, representing all Travelers on the same booking.
• You are responsible for:
  1. Sharing these Terms with all Travelers; and
  2. Providing to Agency written confirmation that all Travelers agree to these Terms.
• You are responsible for understanding these Terms—please read them carefully before accepting Booking Services or Travel Services.
• If you do not understand any part of these Terms, please: (1) confer with your legal counsel; and (2) contact Agency in writing to request clarification.
• You acknowledge receipt of Agency’s Travel Services Agreement, which refers to these Terms.

 
AGENCY

• Agency is a travel agent who provides Booking Services to you.

SUPPLIERS

• Suppliers are independent companies who provide Travel Services to you and the agency.
• By paying for Travel Services, you consent to the use of those Suppliers.

RATES & INCLUSIONS

• Quoted rates are based on the precise inclusions Agency will provide to you in writing.
• Unless specifically itemized on your travel documentation, rates do not include Travelers’ costs, fees, or taxes incurred for or related to:
  1. Airports, ports, stations, security, agriculture, customs, immigration, visas, passports, or any other government-imposed taxes or fees, without limitation; or
  2. Meals, beverages, alcohol, minibars, entertainment, seat assignments, upgrades, excursions, hospitality, gratuities, copies, telecommunications, energy, laundry, cleaning, bedding, parking, valet, insurance, taxis, transfers, porterage, departures, travel segments, health, medical tests or treatment, vaccinations, pharmaceuticals, supplements, or any miscellaneous charges of a personal nature, without limitation.
  3. Prices are correct at time of publication; however, as airfares continually fluctuate and classes of service may have limited capacity, tour package prices and availability will change accordingly. In case of human or computer error, Diva’s B Trippin’ reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provide Diva's B Trippin' receives a written cancellation within five days of the price increase notification. 

PERSONAL INFORMATION

• You consent to Agency and Supplier use of your personal information.
• You understand that, as part of booking any Travel Services, certain personal information may be conveyed to third parties to accommodate your travel.
• Such information includes birth dates, passport numbers, travel dates, occupation, frequent flyer information, bank accounts, credit cards, and other information needed to secure travel arrangements.
• Agency will not be liable for the distribution of your information to any Supplier.
• Our liability for the failure of any foreign Supplier to protect your personal information is specifically excluded.
• You authorize Agency to keep your personal information for as long as needed to provide Booking Services and for a reasonable period thereafter for Agency’s legal or business purposes. 

GROUPS

• Terms for Diva's B Trippin' groups will differ from Flexible Independent Traveler (FIT) guidelines.  Each group trip will outline the exact terms during the booking process.

RESERVATIONS & PAYMENT

• All reservations will be made online via a booking link which will be provided.
• We accept all major credit cards, debit cards, and ACH payments.
• All payments made will be non-refundable and non-transferable
• Deposits: All reservations (except where specified) will require a deposit and will be clearly noted the amount due and monthly payment plan
• Full Payment: All reservations can be paid in full at time of booking as long as the tour still has space available
• Late Payment: If there is any outstanding balance by final payment due date listed on your invoice, a late fee will automatically be added to your invoice one day after your final payment date. Late fees vary. Please see each individual tour description for late fee cost.
• You authorize Agency to charge your credit card, debit card, or other means of payment for the charges associated with your travel booking.
• By authorizing Agency to charge your means of payment through Agency’s payment authorization platform, written documentation, or by phone, you understand and agree to these Terms, including, without limitation, all cancellation policies.
• Traveler payments to Agency in currency other than U.S. Dollars (USD) will be converted at then-current exchange rates.
• A purchase is not complete until all deposits and other amounts due have been processed and a booking confirmation has been provided to you in writing.
• If payments are not received by their due date, all components of the booking may be cancelled by the Agency, which may result in NON-REFUNDABLE previous payments.
•  Agency reserves the right to cancel your booking if Agency does not receive full payment for Booking Services or Travel Services within a reasonable time, in Agency’s sole discretion.

 TRAVEL DOCUMENTS

• Provided full payment is received no later than your Final Payment Due date, travel documents and travel instructions will be sent via email and/or mail 30 days or earlier prior to travel.
• If paper documents are requested when e-documents are available, documents will be delivered via USPS approximately 14-21 days prior and postage fees will apply. A complete street address is required (no PO boxes).

CHANGES & CANCELLATIONS

• For Diva's B Trippin' exclusive groups:  Payment plans are not suggestions - they are mandatory. If we fail to receive a payment within 30 days after payment due date without any communication to us, your reservations will be automatically cancelled.
• If you wish to cancel your travel reservation, cancellation must be received in the form of written communication.
• Email your cancellation request to: info@divasbtrippin.com and include invoice number, full name, and date of travel.
• If you do not receive an acknowledgement within 48 hours, please call 1-833-287-4776 to ensure your information is received.
• There are no refunds for unused services.
• If your travel reservation has been cancelled due to non payment and you wish to reinstate your reservation, 
  • You must notify us within 14 days of cancellation date that you want to reinstate your reservations
  • A service reinstatement fee of $35 ($50 for international tours) will be added to your invoice and must be paid in advance in order to apply for reconfirmation of services.
  • All payments made on a reservation will be non-refundable and non-transferable. This is because the Agency has contractual agreements with suppliers that will not allow us to obtain refunds. This protects us as the Agency and provides additional protection to the group from price fluctuation due to cancellations.

NO SHOWS

• Failure to travel or show up for any reservation or booking is considered a “no show.”
• No show penalties will be up to the entire cost of travel, subject to terms and conditions of Supplier and Agency policies.

REFUNDS, CHARGEBACKS, AND ADJUSTMENTS

• Any claim for refund or adjustment must be sent to Agency in writing.
• Full details and proof of payment documentation must accompany all claims.
• You may not be entitled to a refund if you change or cancel your travel plans after: (1) a confirmation of the booking; or (2) payment of a booking.
• Refunds are subject to Supplier terms and conditions.
• Suppliers may not issue refunds for cancellation due to actual, threatened, or fear of potential terrorist events, political unrest, pandemic or health concerns, or similar circumstances. Please carefully review Supplier terms and conditions.
• You waive any right to a chargeback in case of cancellation (except for fraud) including any Force Majeure event (as described below).
• If you attempt a chargeback, reverse charge, or recollection of a travel payment already made without Agency’s authorization, Agency has the right to charge you additional costs, fees, and expenses associated with such chargeback, reverse charge, or recollection, including, without limitation, attorney fees.

TRAVELER IDENTIFICATION & PROOF OF CITIZENSHIP

• The Transportation Security Administration (TSA) requires all airline passengers to provide:
  1. Secure Flight Passenger Data (SFPD);
  2. Full name as it appears on government-issued identification;
  3. Date of birth;
  4. Gender; and
  5. Redress number (if available).
• The name of Travelers on all reservations and travel documents must match the name as it appears on that Traveler’s government-issued identification.
• Traveler is responsible for any fees and expenses that may be incurred due to an incorrect name or the denial of travel resulting from incorrect information.
• Updated information regarding security measures and requirements for air travel are available at www.tsa.gov. Agency highly recommends that Travelers check this website well before travel.
• All U.S. citizens traveling to or from any international destination must have a valid passport, which must be valid for at least six months beyond Traveler’s date of return.
• Travelers are responsible to confirm current entry and exit requirements and to obtain the necessary travel documentation based on the country of origin, destination, and stops in any additional countries.
• Minors of age 17 and under traveling alone or with a single parent may be required to have additional documentation on domestic or international flights.
• NO REFUND will be issued for any costs or losses incurred as a result of Traveler’s failure to obtain or provide required travel documentation.

 
ACCOMMODATIONS

• All room types are requested at the time of booking based on the options in the booking from. Descriptions of accommodation will also be provided during the booking process.
• You may be required to at the time of check-in to provide the hotel with 
•  Hotel suppliers have NON-REFUNDABLE and NON-TRANSFERABLE deposits to guarantee a booking. All payments are NON-REFUNDABLE 
• Amenities such as elevators, air conditioning, bedding size, and similar preferences are not guaranteed at all properties. In addition, even if a property has amenities such as air conditioning or elevators, such amenities are not guaranteed to be operational or available during your stay.
• Reimbursement for lack of amenities is solely the responsibility of the hotel. Agency may elect to act as an intermediary, but it is not responsible for such reimbursement under any circumstances.
• We reserve the right to make substitutions with hotels of equal standard. There will be no refunds for any difference in the cost of those accommodations.

DISABILITIES & SPECIAL NEEDS

• If you have disabilities or special needs that may require non-emergency special services, additional support, or disability accommodations, please advise Agency in advance of booking. 
• If you are unable to use your own wheelchairs, mobility devices, or other medical equipment or devices, rentals may be available, potentially subject to additional charges.
• Airlines and other Suppliers may impose charges for additional baggage and may have size restrictions for wheelchairs they can accommodate.
• If you travel with a service animal or emotional support animal, Suppliers may require advance arrangements and documentation regarding the animal’s health, training, and related factors.
• Countries outside the United States and Canada often apply different laws, rules, regulations, standards, and accommodations for persons with disabilities or special needs.
• Travel destinations may have limited medical facilities, limited availability of prescription medications, and limited means to accommodate your disability or special needs.
• Please consult your health provider prior to planning or booking your travel.
• Travel insurance plans may provide access to emergency medical care, medical evacuation, and replacement of prescription medications. Agency strongly recommends the purchase of comprehensive travel insurance.
• Agency will make all reasonable efforts to request assistance or arrange for appropriate services or equipment regarding Traveler disabilities or special needs. However, Agency is not responsible for the failure of Suppliers to meet Traveler needs and expectations.

AIR TRAVEL

• Most airlines consider a name-change to be a cancellation.
• You are responsible for excess baggage fees. Travelers are responsible to confirm airline baggage allowances for all flights.
• International flights may have different requirements than domestic flights. 
• Tickets of any kind are payable in full at the time of booking.
• Airline tickets, once purchased, may be NON-REFUNDABLE and NON-EXCHANGEABLE, subject to airline terms and conditions.
• Agency is not responsible for any loss, accident, injury, delay, defect, omission, or irregularity that may occur, such as changes, additional expenses, and cancellations due to weather conditions, schedule changes, and other changes beyond Agency’s control.
• You agree to adhere to safety guidelines of all airlines and hold Agency harmless from any liability due to airline restrictions.
• Airline seat assignments are not complimentary on every airline.
• Charges for pre-assigned seats in advance of flight time may be subject to additional charges.
• Agency cannot guarantee seats in specific locations or next to each other. Seat assignments are strictly based on availability at the time seats are being selected and paid for.
• Airlines retain the right to change aircraft and seat assignments at any time.
• Agency is not responsible for any changes made by airlines or any additional charges imposed by airlines for any changes to seat assignments after selection and payment.

HOTEL & CRUISE PROFILES: 

• The Agencies hotel and cruise ship profiles are based upon information provided to the Agency by hotel and cruise ship partners and their representatives, including images and descriptions of individual properties. 
• Star-ratings may differ from country to country. 
• The does its best to maintain current information, however is not responsible for any inaccuracies, changes in description details or amenities, or images provided by third parties. 

MEALS: 

• As specified in each itinerary. Meals are based on the hotel's or restaurant's buffet or set menu. In general, beverages are not included, unless specifically stated. 
• Although the Agency cannot make guarantees, every effort will be made to honor special dietary requests submitted in writing at least 4 weeks prior to departure at mailto:info@thetraveldivas.com. 

TRANSFERS

• Transfers are provided as indicated for each tour by car, minibus, or motor coach provided airfare is purchased from the agency. 
• If you purchase a land-only tour, or if you deviate from the arrival and/or departure dates as stated in the itinerary, you will have the responsibility to purchase your own transfer to the hotel. 
• Your arrival transfer is guaranteed for up to one hour from your scheduled arrival time to compensate for minor delays. 
• The Agency or the transfer company will not be responsible for flight delays, for any reason, beyond one hour from your originally scheduled arrival time.
• In case of a delay, whether due to flight delay, immigration and customs, or time spent reporting baggage damage or loss, it will be your responsibility to make other transfer arrangements such as a taxi. 
• Transfer costs are not refundable, and any additional expenses will be your responsibility. 

LUGGAGE (ESCORTED TOURS): 

• All of the Agency escorted tour buses allow one piece of luggage per person, plus carry-on bag. 
• Additional baggage will be subject to a handling charge of $100 per piece. 
• As the Agency will not be responsible for loss or damage to luggage and personal belongings, you MUST report any loss or damage immediately at the time of the incident and obtain a written report from the local authority for submission to your insurance provider.

SIGHTSEEING & ITINERARY

• Will be operated by motor-vehicle, its size dictated by the number of participants.
• Times listed in itineraries are approximate and meant only as guidelines. 
• Some itineraries may have early morning start times for sightseeing in order to complete the touring during daylight hours or avoid afternoon heat in tropical and desert climates.
• It is your responsibility to arrive on time for all scheduled flights, cruises, and package components. Arriving late may be considered a "no-show", in which case you will not be eligible for refund for the unused service(s). 
• Persons requiring any assistance or who have any form of disability should refer to section "Travelers with Disabilities". 
• On dates including, but not limited to religious holidays and national celebrations, some monuments and sites may be closed. On these occasions, touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to unforeseen circumstances including weather conditions there may be last-minute changes, sometimes after arrival, in affecting the sequence of the tour, locations visited and/or hotels. Therefore, we reserve the right to adjust the sequence and/or substitute any hotels with others of similar category. In such cases there will be no cost adjustment. 
• National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations
• The itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration

RAIL 

• Once full payment is received, the Agency will select train times, rail tickets will be issued and are fully non-refundable. 
• Except where requested in writing prior to final payment. Passengers traveling with a group may not request alternative train times. 
• Once issued, rail tickets are valid for the dates and times specified. 
• Some exchanges must be done locally at the station due to fare restrictions. 
• Changes may be subject to local charges, fees, and fare increases. 
• Once the booked train has departed, changes are no longer possible, nor can amendments be completed on board the train. 
• The agency does not control seat assignments which are entirely at the discretion of the rail companies. 
• Once rail tickets are issued, they are fully non-refundable and non-changeable. 

GROUP HARMONY: 

• To ensure the desired group synergy, the Agency reserves the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs leading to a negative experience for the remainder of the group. 
• Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. All unused services are non-refundable. 

CRUISES: 

• Ship & Itinerary Changes: 
  1. Cruise itineraries and ships are subject to change without notice. Furthermore, cruise ships may be chartered and/or departure dates canceled, in which case all monies will be refunded. 
  2. The Agency takes no responsibility for ship substitutions or itinerary changes imposed by a cruise line and is not responsible for any losses you may incur including the issuance and/or cancellation of airline tickets or visa fees. 
• Medical Services: 
  1. Many ships do not carry a doctor or nurse onboard. Should medical attention be required, local services will be contacted. Resulting charges will be the responsibility of the passenger. 
  2. The Agency and the cruise ship operator are not responsible for the services provided.

HAZARDOUS MATERIALS & INSECTICIDES

• All air passengers are prohibited by federal law from bringing hazardous materials aboard aircraft in their luggage or on their person. Violations can result in up to 10 years of imprisonment and significant fines under 49 U.S.C. 5124 (see https://www.govinfo.gov/content/pkg/USCODE-2009-title49/pdf/USCODE-2009-title49-subtitleIII-chap51-sec5124.pdf).
• Examples include, without limitation, explosives, compressed gases, flammable fluids and solids, oxidizers, poisons, corrosives, radioactive materials, paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals.
• Special exceptions apply for small quantities (up to 70 ounces total) of medical and toilet articles carried in your luggage and certain smoking materials on your person.
• Restrictions on hazardous materials are listed at:

https://www.tsa.gov/travel/security-screening/whatcanibring/all.

• Some foreign airports require airlines to treat passenger cabins with insecticides prior to or during flights. The U.S. Department of Transportation (DOT) provides a list of such requirements at:

https://www.transportation.gov/airconsumer/spray.

• You are responsible for understanding and adhering to all requirements regarding hazardous materials and insecticides.
• Please contact your airline regarding your itinerary and applicable rules.

PASSPORTS, VISAS, AND DRIVER’S LICENSES

• You are responsible to be familiar with the laws and rules governing any travel to any country.
• You are responsible to determine the documents needed, to acquire such documentation, and to ensure your passport is up to date and valid to enter or exit any country.
• Agency may be able to assist you in acquiring the necessary travel documents upon your request.
• However, Agency is not responsible or liable for your failure to hold visas or documentation or to determine the validity of your passport or any other travel document to enter or exit any country.

ENTRY REFUSAL

• Countries may restrict entry for persons with criminal records.
• You are responsible to understand all destination entry laws and to know if you or anyone in your party has a criminal record.
• Agency does not inquire about Traveler criminal records in the interests of privacy.
• Refusal of entry is not a valid reason for cancellation, chargeback, or refund.

TRAVEL DURING PANDEMICS, EPIDEMICS, AND OTHER TRAVEL ADVISORIES

• You are solely responsible to be fully aware of any restrictions related to pandemics, epidemics, and other travel advisories.
• You warrant that you have reviewed and understand all U.S. Center for Disease Control (CDC) and U.S. Department of State travel advisories, notices, warnings, restrictions, and rules, including those regarding pandemics, epidemics, COVID-19, and other health threats.
• You are aware that certain countries, including the United States, may require testing and quarantine upon entering the country, as well as testing and quarantine upon returning to the United States or your country of residence.
• You understand destination countries may have limited availability of tests required for return to the United States.
• Screening procedures and restrictions may take place at airports and in public areas.
• Restrictions may include mandatory face coverings and/or temperature checks in airports, hotels, cruise ships, trains, or other means of transport.
• You are aware that immigration restrictions may be put in place before or during travel that could impede your ability to enter or exit your destination as planned.
• All Travelers, including U.S. Citizens, should refer to current CDC guidelines, country-specific guidelines, and Supplier requirements regarding testing and documentation requirements.
• If you fail to adhere to current regulations or provide any required testing results or documentation, you may be denied boarding, entry, or return to the United States or your country of residence.
• You are responsible for continually checking the latest CDC and State Department travel advisories, which can be navigated via the following links:

U.S. Center for Disease Control Information

https://www.cdc.gov/coronavirus/2019-ncov/travelers

https://wwwnc.cdc.gov/travel/notices

 U.S. Department of State Information

https://travel.state.gov/content/travel/en/traveladvisories/COVID-19-Country-Specific-Information.html

https://travel.state.gov/content/travel/en/traveladvisories/covid-19-travel-information.html

https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/

• CDC and other governmental notices and policies may change before your travel, during your travel, and after you return from travel.
• Neither Agency nor Suppliers are responsible for Traveler testing or documentation.
• You understand the inherent risks of choosing to travel.
• You accept the risks set out above and hold Agency harmless against any travel restrictions, death, illness, cancellations by Suppliers, financial loss, quarantining rules, or measures put in place at airports or destinations you travel through. 
• You hold Agency harmless for any financial penalties or fees imposed by Suppliers for cancellations or postponements relating to COVID-19, pandemics, epidemics, natural disasters, accidents, or disturbances, or any similar events and you agree not to pursue any credit card charge-back, reimbursement, or legal action against Agency regarding such penalties or fees.

 
TRAVEL INSURANCE

• Agency strongly recommends that each Traveler purchase comprehensive travel insurance.
• If you decline to purchase travel insurance that includes coverage for medical needs while traveling and coverage for travel delays, you assume all personal risk and financial loss if you cancel your travel or incur costs or losses during the course of travel.
• You understand that concerns or fear of pandemics or epidemics are not a covered reason under some travel insurance policies.
• Insurance policies may exclude coverage for pandemics and epidemics.
• Insurance claims will only be paid for covered matters, as stated in the insurance policy.
• You hold Agency harmless for your election not to purchase travel insurance and for any denial of any claim by any insurer for any reason.

FORCE MAJEURE

• No failure or delay in the performance of any obligation under these Terms will be a breach if such failure or delay arises from a force majeure or any cause beyond the reasonable and foreseeable control of Agency, including, without limitation, acts of God, floods, weather conditions, fires, explosions, accidents, war or threats of war (declared or undeclared), acts of terrorism, sabotage, insurrection, riots, strikes, or civil disobedience, sickness, epidemics, pandemics, quarantines, government interventions, defects in machinery or vehicles, delays or other events (collectively, “force majeure”).
• Agency is not liable to you and will not provide any refunds caused by delay or non-performance of any obligation under these Terms to the extent any such delay is due to any force majeure.
• If any Suppliers are affected by any force majeure, they may, in their sole discretion, vary or cancel any itinerary or arrangement in relation to your travel without notice.
• If an accident occurs and you seek assistance from us, you will be responsible (financially and otherwise) responsible for all alternative travel arrangements.

LIMITATIONS OF LIABILITY

• BECAUSE AGENCY ACTS AS AGENT FOR SUPPLIERS AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH SUPPLIERS, YOU AGREE THAT AGENCY IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF BOOKING SERVICES.
• AGENCY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR SPECIAL DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY SUPPLIER BOOKING THROUGH US, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY, OR IRREGULARITY THAT MAY BE INCURRED THROUGH THE FAULT, WILLFUL ACTS, NEGLIGENCE, OMISSIONS, OR OTHERWISE OF SUCH SUPPLIER OR ITS EMPLOYEES, AGENTS, CONTRACTORS, OR REPRESENTATIVES, INCLUDING, BUT NOT LIMITED TO, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF TRAVEL SERVICES, THEIR CANCELLATION AND REFUND POLICIES, FUEL INCREASES, BANKRUPTCY OR CESSATION OF OPERATIONS, AND ANY OTHER MATTERS OUTSIDE OF AGENCY’S CONTROL, AND YOU EXONERATE US FROM ANY LIABILITY WITH RESPECT TO THE SAME.
• ANY RECOVERY BY YOU FROM AGENCY WILL BE LIMITED TO THE AMOUNT OF COMMISSIONS OR FEES ACTUALLY RECEIVED BY AGENCY FOR PROVIDING BOOKING SERVICES TO YOU DIRECTLY RELATED TO SUCH RECOVERY ON A CASE-BY-CASE BASIS.
• AGENCY’S SOLE OBLIGATIONS AND LIABILITIES ARE AS STATED IN THESE TERMS. ALL OTHER REPRESENTATIONS OR WARRANTIES—EXPRESS OR IMPLIED, BY STATUTE, LAW, OR OTHERWISE—ARE EXCLUDED.

ARBITRATION

• In case of a dispute between the you and Agency relating to or arising out of these Terms, we will first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, then we will submit the dispute to binding arbitration.
• The arbitration shall be conducted as follows:
  1. State of Texas, County of Harris.
  2. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add parties, vary the provisions of these Terms, award punitive damages, or certify a class.
  3. The arbitrator shall be bound by applicable and governing federal law as well as the law of the State of Texas, County of Harris.
• Each party shall pay their own costs and fees.

GENERAL

• Amendments. These Terms may be amended only in writing by Agency.
• Assignment. You may not assign any right or obligation under these Terms without Agency’s prior written consent, which will not be unreasonably withheld or delayed.
• Waiver. No forbearance or delay in enforcing these Terms will prejudice or restrict any rights of you or Agency. No waiver of a right will operate as a waiver of any subsequent right. No right is exclusive of any other right, and each right is cumulative.
• Severability. If any part of these Terms is found unenforceable, that part will be enforced to the fullest extent permitted by law and the remainder of these Terms will remain fully in force.
• Relationship of Parties. These Terms do not create an agent relationship, legal-entity partnership, joint venture, or employment relationship between you and Agency. You have no authority to bind Agency or incur any obligation on Agency’s behalf.
• Notices. Notices under these Terms will be in writing and deemed given when sent to the receiving party’s email or other address provided for purposes of notice.
• Counterparts. These Terms may be signed or accepted electronically in more than one counterpart; each will be an original. Counterparts together constitute a single instrument.
• Governing Law. These Terms are governed exclusively by the laws of Texas without regard to conflicts of law provisions.
• Further Assurances. You and Agency will perform any additional acts as necessary to effect these Terms and will address together in good faith any unforeseen issues that arise under these Terms with a view to mitigating any material adverse impact on either party.
• Entire Agreement. These Terms, together with the Travel Services Agreement, is the entire agreement between you and Agency and supersedes all prior agreements, written or oral, between us regarding its subject matter.

Because of our up-front costs organizing our trips and pre-paying the hotels and other vendors, we cannot give you a refund if your plans change or you are unable to travel because of health issues, work or family commitments, financial hardship, or any other reason other than the above-mentioned government imposed COVID-19 restrictions. Additionally, when you are matched with a roommate, we cannot guarantee that we can find another roommate, creating a difficult situation whereby they would have to pay a single supplement that they may not be able to afford. This policy is the only way we can maintain the required minimum group size and impeccable level of service we provide.

All cancellations, no-shows, or non-payments are subject to penalties imposed by Sisterhood Travels. Additionally, all booking cancellations, no-shows, or non-payments are considered cancellations and are subject to a non-refundable deposit (cost depends on the trip/reservation). This may include a non-refundable deposit for any pre- and/or post-nights booked for a trip. This information will be provided to you when the booking is confirmed. These fees are per-person fees imposed by Sisterhood Travels. All initial deposits are non-refundable and they are not transferable to any other trip or person. The cancellation fees charged by Sisterhood Travels are waived if the written request to cancel is received within a 24-hour grace period from your booking date and time. All cancellations must be made in writing and sent to Diva's B Trippin' at customerservice@divasbtrippin.com. Cancellations sent to any other address will not be processed or considered.

Travel insurance is the only mechanism to potentially reimburse you if you cannot join the trip. We strongly encourage you to purchase comprehensive travel insurance. We will send you a quote from our preferred Travel Insurance Providers: Allianz or Chubb, or you can purchase your travel insurance from a trusted source. 

In the highly unusual event that Diva's B Trippin' has to reschedule or cancel a trip for a reason unrelated to a COVID-19 government restriction, we will offer you the option of a) joining us on the rescheduled trip for a later date, b) applying your payment(s) towards a different trip, or c) receiving a full refund.

TERMS ARE BINDING ON USERS OF  DIVASBTRIPPIN.COM AND SERVICES ACCESSIBLE THROUGH IT.

Introduction

These Terms of Use (“Terms”) apply to any user of the website located at [insert domain name], including its sub-domains, mobile-optimized versions, and any products or services accessible through it (collectively, the “Website”).

The Website is owned and operated by Diva's B Trippin' LLC, a company registered in Texas, USA (“Company,” “we,” “our,” or “us”).

These Terms set out a legally binding agreement between you as a user of the Website (“User,” “you,” or “your”) and Company.

If you do not want to be bound by these Terms, then do not use the Website.

If you use the Website on behalf of any entity, organization, or company (collectively, “Organization”): (1) you declare you are an authorized representative of that Organization with the authority to bind the Organization to these Terms; and (2) you and the Organization agree to be bound by these Terms. In these Terms, “you” refers to the Organization, you, and any other individual using the Website on behalf of the Organization.

All other terms, policies, disclosures, disclaimers, and other provisions we may post on the Website from time to time are a part of these Terms.

Users Under 18

If you are under the age of 18, you are prohibited from using the Website. If you use the Website, you represent that you are over 18 years of age.

Acceptance of Terms

Each time you use or access the Website, including webpages contained or hyperlinked therein, you expressly confirm your agreement to these Terms.

We reserve the right to modify, suspend, or discontinue the Website and at any time for any reason, in part or whole, with or without notice to you. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.

The Website may contain typographical errors, inaccuracies, inconsistencies, or omissions, which we reserve the right to correct, change, or update at any time for any reason, with or without notice to you.

Authorization

You represent, warrant, and covenant that: (1) you have full power and authority to accept, to grant all authorizations, and to perform all obligations under these Terms; (2) you will use the Website for individual purposes; and (3) the address you provide when registering is your address of record.

You will not allow any other person to use your login information to access the Website. If you become aware of any unauthorized use of your account or login information, you will immediately notify us at [insert email address].

Term and Termination

These Terms become effective on the date of: (1) your initial use of the Website; or (2) your initial access to any services accessible via the Website. The term of these Terms will continue until terminated by us in writing. The term will be renewed each time you access or use the Website following any updates we post from time to time.

We may suspend or terminate these Terms and your use of or access to the Website in our sole discretion, at any time, for any reason, with or without prior notice to you, including without limitation if you engage in any conduct prohibited by these Terms, or if you otherwise violate any provision of these Terms.

Immediately upon such termination, you will cease all use of or access to the Website and its contents.

Website Content

The Website represents a company providing travel advisory services to the general public and/or organizations utilizing the services of a travel advisor.

Website Availability

We will use commercially reasonable efforts to keep the Website operational continuously. We may carry out maintenance on the Website as we deem necessary at any time for any reason, with or without notice to you. Such maintenance may impact your use of the Website.

Account Registration

In order to use some or all of the functionalities of the Website, you may be required to login to the Website. At the time of registration, you may be asked to provide personal information such as name, address, phone number, email address, username, password, and other personal information.

Username and Password

To use certain functionality of the Website, you will setup login information, including choosing a username and password. Your username will not be misleading and will comply with the content rules set out in these Terms. You will not use your account or username for or in connection with the impersonation of any third party.

You are responsible to maintain the confidentiality of your password. You are responsible for all use of the Website via your login, whether authorized or unauthorized by you.

You will notify us at [insert email address] if you have reason to believe your account is no longer secure for any reason (for example, in the event of a loss, theft, unauthorized disclosure, or use of your password).

You are responsible for any activity and content on the account arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such failure.

Login information and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.

Electronic Signature

You agree that: (1) your electronic signature; (2) your click of an applicable button; (3) your check of an applicable box; or (4) any similar electronic confirmation by you via the Website is the legal equivalent of your physical ink signature to confirm your agreement and consent.

Electronic Communications

You agree to receive electronic communications from the Website. Such electronic communications may include without limitation any notices, disclosures, or other information we may provide to you regarding the Website.

You accept that the electronic documents, files, and records regarding the Website are reasonable and proper notice for purposes of compliance with applicable laws, rules, or regulations. You agree that such electronic communications fully satisfy any requirement that communications be provided to you in writing. We reserve the right, in our sole discretion at any time, to require your physical ink signature on any documents relating to the Website.

User Responsibility

You are solely responsible for your use of the Website, which is subject to all applicable local, state, and federal laws and regulations.

You agree:

• Not to violate these Terms or allow, encourage, or facilitate others to do the same;
• Not to access the Website using a third party’s account without the express consent of the account holder;
• Not to use the Website or take any related action that is unlawful, illegal, fraudulent, or harmful;
• Not to copy any content for republication in print or online;
• Not to infringe copyrights or other rights relating to content on the Website;
• Not to plagiarize or infringe the intellectual property rights or privacy rights of any third party;
• Not to obscure or edit any copyright, trademark, or other proprietary rights notice or mark appearing on the Website;
• Not to create copies or derivate works of the Website or any part thereof;
• Not to create reviews or blog entries for or with any purpose or intent that does not in good faith comport with the purpose or spirit of the Website;
• Not to interfere with another person’s use and enjoyment of the Website or another entity’s use and enjoyment of the Website;
• Not to disturb the normal flow of services provided through the Website;
• Not to use data collected from the Website to contact any third party or engage in any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing, and direct mailing);
• Not to collect, receive, transfer, or disseminate any personally identifiable information of any person without consent from title holder;
• Not to attempt to gain unauthorized access to other computer systems from or through the Website;
• Not to create a link from the Website to another website or document without Company’s prior written consent;
• Not to disrupt, interfere with, or otherwise harm or violate the security of the Website, or any services, system restores, accounts, passwords, servers, or networks connected to or accessible through the Website or any affiliated or linked website;
• Not to use the Website or take any related action that causes, or may cause, damage to the Website or impairment of the performance, availability, or accessibility of the Website;
• Not to upload or transmit viruses or other harmful, disruptive, or destructive files;
• Not to use the Website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
• Not to conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to the Website without the express written consent of Company;
• Not to access or otherwise interact with the Website using any robot, spider, or other automated means;
• Not to reverse engineer, decompile, or extract the Website’s source code; and
• Not to pretend to be or misrepresent any affiliation with any legal entity or third party.

In addition to the above, unless specifically endorsed or approved by the Website, the following uses and activities relating to the Website are prohibited:

• Criminal or tortuous activity, including child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, copyright infringement, patent infringement, or theft of trade secrets;
• Transmitting chain letters, spam, or junk email;
• Interfering with, disrupting, or creating an undue burden on the Website or the networks or services connected or linked thereto;
• Using any information obtained from the Website to harass, abuse, or harm another person;
• Attempting to bypass any measures of the Website (or products or services accessible through the Website) designed to prevent or restrict access;
• Harassing, annoying, intimidating or threatening any officer, employee, contractor, agent, affiliate, partner, customer, or supplier of Company;
• Using the Website in any manner inconsistent with these Terms and applicable laws and regulations.

If you violate any of the above provisions, we may terminate your use of and access to the Website.

Third-Party Websites

The Website includes hyperlinks to other websites, products, services, and content owned and operated by third parties. We have no control over any third-party website or contents.

Your engagement with any third party is voluntary, at your own risk, and solely between you and that third party. We bear no responsibility or liability for any loss or damage incurred as the result of your activities with third-party affiliates or advertisers on the Website.

We strongly encourage you to independently verify any representation or warranty made by any third party regarding its own products and services.

The Website may provide tools allowing you to link your account on the Website with an account of a third-party service. If you use these tools, you agree that we may transfer your user information to that third party.

Ownership

Nothing in these Terms or on the Website will be construed as intent to grant to you any interest in the Website, in part or whole, or any content on the Website.

Content and materials included on the Website, is copyrighted and protected under U.S. law, including without limitation images, photographs, graphics, texts, forms, lists, charts, guidelines, data, logos, code, icons, videos, audio, and other content, all of which is the property of, is licensed to, or is otherwise duly available to Company, its affiliates, its licensors, or a third-party copyright holder.

You agree that any infringing use or exploitation of copyrighted content on the Website may cause us, our affiliates, licensors, or content providers irreparable injury, which may not be remedied solely at law, and therefore our affiliates, licensors, or content providers may seek remedy for breach of these Terms, either in equity or through injunctive or other equitable relief.

Digital Millennium Copyright Act (DMCA)

We respect the intellectual property rights of others. We take seriously claims of copyright infringement and respond expeditiously to notices regarding such matters.

If you are a copyright owner or authorized to act on behalf of a copyright owner, you may report claims of copyright infringement to us by sending a DMCA notice of alleged infringement, as follows:

1. Identification, including a description, of the copyrighted work you are claiming has been infringed. If you are claiming infringement of multiple works you may provide a representative list.
2. The location of the allegedly infringing material, including identification of URL where the allegedly infringing material is accessible or the exact location where the infringing material may be found.
3. A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law.
4. A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner’s behalf.
5. Your company affiliation, if applicable, your mailing address, telephone number, and email address.
6. Your full legal name and your electronic or physical signature.

For your notice to be valid, you must comply with all requirements above. Please send your notice to [insert email address]. Upon receipt of your DCMA notice above, we will: (1) expeditiously remove or disable access to the infringing material; and (2) promptly notify the copyright holder that originally uploaded or copied material has been removed or access denied.

No Warranty

Your use of the Website is at your own risk, and you agree that the Website is provided “as is,” “with all faults,” and “as available.”

We do not represent or warrant that the Website or its contents will be error-free, uninterrupted, secure, accurate, useful, safe, reliable, or produce any particular result, or that our content or communications to you are free from viruses or other harmful, disruptive, or destructive files.

It is your sole responsibility to ensure the Website meets your specific requirements.

Limitation of Liability

In no event will Company, its shareholders, directors, officers, employees, contractors, or agents be liable to you or any third party for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation: (1) loss of goodwill, business interruption, loss of profits, loss of data, or any other type of damages or losses relating to your use of, or inability to use, the Website; (2) personal injury or loss of privacy; and (3) infringement of third party intellectual property rights.

The limitation of liability above will apply whether in contract, warranty, or tort, whether active, passive, or imputed by negligence, strict liability, or product liability, or pursuant to any other legal theory, even if you have been advised of such possibility in advance.

To the fullest extent permissible under applicable law, Company expressly disclaims all representations and warranties of any kind relating to the Website and its contents, including all warranties of any kind, express or implied, including without limitation warranties of title, merchantability, accuracy, completeness, condition, quality, durability, performance, accuracy, reliability, suitability, fitness for a particular purpose, or non-infringement.

Your sole remedy under these Terms is to cease use of the Website and any services related to it.

Indemnification

You agree to indemnify, defend, and hold Company, its affiliates, subsidiaries, shareholders, directors, officers, employees, contractors, and agents harmless from and against any actual or threatened proceedings at law or in equity, including without limitation reasonable expert and attorney’s fees, arising out of: (1) your acts or omissions; (2) your content; (3) your violation of these Terms or the Privacy Policy; or (4) your violation of the rights of any third-party.

General

Amendments. We may modify, update, or terminate the Website, the Terms, the Privacy Policy, or any of our other content at any time in our sole discretion, with or without notice to you. The effective date of such modifications will be the time and date we post them on the Website.

No Assignment. You may not assign or transfer these Terms by operation of law or otherwise without our prior written consent. Company may assign any rights or obligations hereunder to any current or future affiliated company and to any successor in interest. We reserve the right, at any time, with or without notice to you, to transfer some or all of Company’s assets in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy.

Severability. If any provision of these Terms is held unenforceable, then such provision will be enforced to the fullest extent permitted by law and the remainder of these Terms will remain fully in force.

No Waiver. No forbearance or delay in enforcing this Agreement will prejudice or restrict the rights of a party. No waiver of a right will operate as a waiver of any subsequent right. No right is exclusive of any other right, and each right is cumulative.

Force Majeure. Company is not liable for any failure of performance of its obligations herein, where such failure arises from any cause beyond its reasonable control, including without limitation: governmental actions, orders of domestic or foreign courts or tribunals; fires, flood, storms, explosions, pandemics, epidemics, or other acts of God or nature; failure of electronic, power, mechanical, internet, telecommunications, computer, or any other equipment; strikes, labor disputes, riots, insurrections, civil disturbances, or war; shortages of labor or materials; or non-performance of third parties.

Third-Party Rights. These Terms are not intended to benefit or be enforceable by, and is not subject to the consent of, any third party.

Headings. Titles and headers are for reference and will not affect any interpretation of these Terms.

Further Assurances. You agree to provide Company with all necessary information, materials, and approval, and render all reasonable assistance and cooperation necessary to facilitate operation of the Website and enforcement of these Terms.

Notices. Notices under these Terms will be in writing—if to Company, sent via email to [insert email address], and if to you, sent to the email address you have provided to us—effective upon the date sent.

Dispute Resolution: If any dispute arises under these Terms, the parties will use all reasonable efforts to resolve the dispute informally through direct communication.

Governing Law. These Terms are governed exclusively by the laws of the [insert state or commonwealth].

Entire Agreement. These Terms are the entire agreement between the parties and supersede all prior agreements regarding their subject matter. In the event of any inconsistency between these Terms and any other terms, policies, disclaimers, and other provisions we may post on the Website from time to time, these Terms will control.

Contact

If you have any questions or comments regarding the Website, please contact us at [insert email address].

“Powered by Travel Industry Solutions, LLC © 2022 rev01-Dec-2022”]

This website DIVASBTRIPPIN.COM(“Website”) is owned and operated by Diva's B Trippin' LLC, a company registered in Texas, USA (“we,” “our,” or “us”).

By accessing or using the Website, you (“you,” “your”) consent to this Privacy Policy and agree to its terms, including any updates to the policy as posted on the Website.

The Privacy Policy describes the kinds of information we may collect and record on this Website, how we may use the information, and your rights regarding the information. The policy applies to users of the Website and our activities on it. The policy is not applicable to information collected offline or through means other than the Website.

California

If you are within the State of California, USA, you may have additional rights regarding privacy. Please refer to the California Privacy Policy [link this to your California Privacy Policy], which we provide separately on the Website.

Consent and Withdrawal

By accessing, using, or filling in forms available on the Website, you expressly consent to our collection, use, and limited disclosure of your personal, communications, technical, and marketing information as described in this Privacy Policy. At any time, you may withdraw your consent for our continued collection, use, or disclosure of your information or request updates to or deletion of your information by notifying us at [insert email address]. Please note, however, that we may retain certain information if we have a legal obligation or lawful basis to do so.

You may receive emails that offer services, promotions, subscriptions, registration-based services, or other materials from us or third parties. These emails will state who the email is from and provide information on how to contact the sender. If you no longer wish to receive such emails, you may opt-out of receiving them by clicking on the unsubscribe link included in each email. Alternatively, you may opt-out by sending us notification to [insert email address].

Information We Collect

Your privacy is important to us, and we have taken steps to ensure that we do not collect more information from you than what is necessary for us to provide the Website and related products and services. When you access or use the Website, you may voluntarily submit, and we may learn and collect, information about you, your equipment, and your online activities, including the following types:

• Personal Information: This may include personal information relating to an identified or identifiable natural person, e.g., name, email, phone number, address, payment details such as debit-, credit-, or charge-card information for payment processing, and other information we may deem necessary to support the operation of the Website and related products and services. We also work with third-party companies who use personal information to process services for us.

• Communications Information: This may include information relating to communications you send to us through contact forms on the Website, email, or any other mode of communication you use to contact us. We process this information to communicate with you, to keep records, and to establish, pursue, or defend potential legal claims.

• Technical Information: This may include information about your use of the Website such as your IP address, login information, browser details, Website page views, length of visit to Website pages, navigation paths, frequency of use, time zone settings, and access devices. We process this information through our analytics tracking systems to analyze your use of the Website, to administer and protect the Website and our business, and to enable us to administer the Website.

• Marketing Information: This may include information about your communication preferences regarding marketing material from us and our third-party partners and affiliates. We process this information to analyze your use of the Website, to deliver relevant content and communications to you, to understand the effectiveness of our advertising, to determine our marketing strategy, and to grow our business.

How We Use and Process Information

We may use the information to provide you the Website and related products and services, to better understand your needs in relation to our business, to correspond with you, and to reply to any of your questions relating to our business. If you provide any information to us, you are deemed to have authorized us to collect, retain, and use that information for the following purposes:

• To verify your identity;
• To send you emails;
• To provide you with customer service and respond to your queries, feedback, or disputes;
• To conduct marketing analysis, send surveys or newsletters, contact you about the Website and related products and services, activities, special events, or offers from us or our partners and for other marketing, information, service development, and promotional purposes;
• To make such disclosures as may be required for any of the above purposes or as required by law, regulations, and guidelines or regarding any investigations, claims, or potential claims brought by or against us;
• To send you notices—e.g., in the form of emails, mailings, etc.—regarding services you are receiving and for billing and collection purposes;
• To provide and maintain the Website and related products and services;
• To notify you about changes to the Website or related products and services;
• To send you information we think you may find useful or you have requested from us;
• To improve the Website and related products and services, e.g., through personalized features and content;
• To analyze the use of the Website and related products and services and the people visiting to improve our content; and
• To investigate, prevent, or to act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law.

We will use reasonable efforts to ensure:

• The information collected and processed for and on our behalf by any party is collected and processed in accordance with applicable data privacy laws;
• You are always made aware of the reasons for the collection of information and are given details of the purpose for which the information will be used;
• The information is collected only to the extent necessary to fulfill the purpose required;
• No information is held for longer than necessary in light of the purpose for which it is required;
• Whenever cookies or similar technologies are used online by us, they are used strictly in accordance with applicable laws;
• You will be informed if any information submitted by you online cannot be fully deleted at your request under normal circumstances and how to request deletion of any copies of that information, where it is within your right to do so;
• Appropriate technical and organizational measures are taken to protect the information;
• Information is transferred securely, whether it is transmitted electronically or in hard copy; and
• You can fully exercise your rights with ease and without hindrance.

Disclosure of Information

We will not transfer, rent, or sell your information to others without notice to you. We may store the information in locations outside our direct control—e.g., on servers or databases co-located with hosting providers. We may disclose your personal information in the following circumstances:

• To our subsidiaries, affiliates, service providers, and suppliers for the purpose of providing services to you;
• To other third parties, including lawyers or collection agencies, when necessary to enforce our terms or any agreement between you and us;
• In response to legal processes—e.g., court orders, subpoenas, or requests from a law enforcement agency;
• If we believe disclosure is necessary to investigate, prevent, or act with regard to:
  1. Our compliance with a legal obligation;
  2. Our rights or property;
  3. Our potential legal liability;
  4. Potential wrongdoing, illegal activity, suspected fraud, or violations of our terms; or
  5. Potential risk of personal or physical harm to any person;
• In the event of a merger, acquisition, joint venture, restructuring, dissolution, or similar transaction, in which case we reserve the right to transfer your information to a new platform as part of that transaction;
• To our professional advisors, law enforcement agencies, insurers, and government, regulatory, and similar organizations; and
• Other circumstances where we believe in good faith such disclosure is necessary or appropriate.

Information Storage

Your information may be stored and processed on servers within or outside the United States, wherever we or our subsidiaries, affiliates, or service providers maintain facilities. We may transfer your information to affiliated entities or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. We will take all steps reasonably necessary to ensure your information is treated securely and in accordance with this Privacy Policy.

We will only retain your information for as long as necessary to fulfil the purposes described in this policy, including for the purpose of compliance with any record retention or reporting requirements under applicable laws. When determining the duration of information retention, we consider its nature, sensitivity, the potential risk of harm from unauthorized use or disclosure, the purposes of collection and processing, and alternatives to achieve such purposes.

How We Protect Your Information

Any information supplied by you will be retained by us, stored in secure databases, and accessible by our employees, service providers engaged by us, and other third parties. No method of electronic storage or transmission over the internet or otherwise is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot warrant or guarantee your information will not be accessed, disclosed, altered, or destroyed, despite our industry-standard physical, technical, and managerial safeguards.

If you have any questions about security of the Website, please contact us at [insert email address].

Cookies and Tracking Technologies

We may use technologies such as cookies and web beacons to improve user experience, customize content, provide social media features, and analyze traffic to the Website. Where applicable, the Website uses a cookie control system allowing users on their initial visit to the Website to allow or disallow the use of cookies on their computer or device.

Cookies are small files saved to user computers or device hard drives or memory that track, save, and store information about user interactions and usage of the Website. This allows the Website, through its server, to provide users with a tailored experience within the Website.

Web beacons are small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users visiting Website pages, track related Website statistics, such as the popularity of Website sections, as well as verify system and server integrity.

Web browsers generally allow you to delete certain cookies or reject cookies entirely. Using your browser settings, you may be able to manage other tracking technologies in the same way you manage cookies. If you choose to block cookies or other tracking technologies, you may impair Website operability or prevent some elements from functioning as intended.

We may gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. Log files do not identify individual users. We may use this information to analyze trends, administer the Website, track users’ movements around the Website, and gather demographic information about our user base.

We may track the referring URL (i.e., the website or website page you left before coming to the Website) and the pages, links, and graphics of the Website you visited. We do so because it allows us to evaluate the reputation and responsiveness of specific web pages and any promotional programs we may be running.

Google is a third-party vendor supporting the Website. It also uses cookies, known as DART cookies, to serve ads to our site visitors of the Website. Users may decline the use of DART cookies by visiting the Google ad and content network privacy policy at: https://policies.google.com/technologies/ads.

Advertising Partner Privacy Policies

To the extent advertisers are on the Website, they may use cookies, web beacons, and similar technologies used to measure the effectiveness of their advertising campaigns or personalize the advertising content. We have no access to or control over technologies used by third-party advertisers.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate the Website operability, to provide, for example, the Website and related products and services on our behalf or to assist us in analyzing how the Website and related products and services are used. These third parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. The Website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that party's website. We have no control over, and no responsibility for, third-party websites, privacy policies, or practices. We advise you to carefully review the terms of use, privacy policies, disclosures, and other statements of each website you visit.

Children

The Website is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are under 18 years of age:

• Do not use the Website;
• Do not provide any information about yourself on the Website, e.g., your name, mailing address, phone number, email address, screen name, username, etc.;
• Do not make any purchase through the Website; and
• Do not use any interactive functions on the Website.

If we discover we have collected or received personal information from a child under 18 without verified parental consent, we will take all reasonable measures to delete that information. If you believe the Website has collected or received information about anyone under 18 years of age, please contact us at [insert email address].

General Data Protection Regulation (GDPR) Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the GDPR, as described below.

We will retain any information you choose to provide to us until the earlier of:

• Your written request that we delete the information;
• Our decision to cease using our existing data providers; or
• We decide the costs of retaining the data exceed the value of retaining it.

You have the right to:

• Request access to your personal data we store;
• Either amend or erase your data;
• Seek restrictions on the processing of your data;
• Object to the processing of your data;
• The portability of your data;
• Withdraw at any time your consent to our processing your data without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent; and
• Submit a complaint with a supervisory authority having jurisdiction over GDPR issues.

We collect only the information reasonably required to engage commercially with you. You will not be required to consent to any unnecessary processing as a condition of engagement with us.

If you would like to exercise any of these rights, please contact us at [insert email address].

Changes to this Privacy Statement

We may amend this Privacy Policy from time to time. Amendments become effective when we post them on the Website. You agree to be bound to any changes to the amended version of this Privacy Policy when you access or use the Website or related products or services. It is your responsibility to periodically review the Website, this Privacy Policy, and any related terms and conditions and to be aware of any amendments.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [insert email address].

“Powered by Travel Industry Solutions, LLC © 2022 rev01-Dec-2022”]

At Diva's B Trippin', we want your trip to be a unique, rewarding, and meaningful experience. We aim to create a true sisterhood where women from diverse backgrounds and places can unite and bond through travel. And to ensure everyone feels comfortable, included, and respected, we want to remind you that we all come from different walks of life. 

To make the Sisterhood work the way we all want it to, we must respect one another and provide an inclusive environment for every sister. Inappropriate behavior, including teasing, bullying, intimidation, insults, malicious gossip, victimization, negative stereotyping, threats, isolating others, unwanted physical contact, or other offensive conduct, is not allowed. We’re committed to providing discrimination and hate-free environments. We don’t accept discrimination or harassment based on sex/gender, sexual orientation, ethnicity, race, national origin or ancestry, ethnic origin, religion, disability, age, or any other legally protected class. There is Zero tolerance for religious or political conversations on any of our trips.

At Diva's B Trippin', we promise that we will always treat you respectfully, and we hope you’ll do the same for us.

We know you’re looking for the best possible customer experience, and we’re working tirelessly to provide that. But it’s important to remember that we’re not just a movement – we’re also a company with hardworking woman who deserve respect. That’s why we won’t tolerate any negative behaviors directed toward our employees, whether in person, by email, by telephone, or in any of our Facebook Groups. We want to make sure everyone feels safe, comfortable, and respected throughout their journey with us.

And speaking of making everyone feel included, one great way to do that is by rotating seating during transportation and dinners. Even if you came on this trip with a roommate, try sitting with other Sisters separately so everyone can meet and get to know each other.

Our goal is to make sure that no Sister feels isolated or alone, and we know that with your help, we can create an amazing, welcoming environment for everyone. Thanks for being a part of the Sisterhood!